How do I remove my credit card from Xbox Live?
Press the Xbox button on your controller to open the guide. Select System > Settings > Account > Payment & billing. On the Payment options screen, scroll right to the payment option you want to remove, and then select Remove. Confirm that you want to remove your payment method, and then select Yes, Remove. Jan 07, · Locate the credit card that you wish to remove by hovering your cursor over the card in question and clicking "Remove." Move your cursor to the Author: Taylor Lyles.
Thank you for posting! I can understand your concern. This issue may be caused due multiple reasons such:. You can add a new credit card to your kive Xbox Live and change the payment method, and then you should be able to remove your credit card from your account.
If you want simply remove your credit card, you need to contact the Xbox Support. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. When i try to remove it from Xbox Live, it gives me an error and tells me this:. This payment option cannot be removed at how to hump a stuffed animal time.
Go to crediy Payment method information page to view services associated with this payment option. If you get this message more than once, report lvie as recurring problem. This thread is ilve. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question This issue may be caused due multiple reasons such: - Your credit card is linked to one or several Microsoft services subscriptions. Best regards.
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Jun 22, · You can add a new credit card to your account (Xbox Live) and change the payment method, and then you should be able to remove your credit card from your account. If you want simply remove your credit card, you need to contact the Xbox Support. datmetopen.com . Mar 31, · I have a big problem. My credit card was on my little brothers Xbox Live account and it got stolen a few months ago. I just found out yesturday that it has still been charging my credit card $8 for xbox live. He doesnt remember any of the information about the account (email and password) and the name has been changed so we dont know that. I tried calling xbox support but they said they. Press the Xbox button on your controller to open the guide. Select System > Settings > Account > Payment & billing. On the Payment options screen, select Add a payment option, choose the type of payment method you want to add, add your info, and then select Save. You can also remove a payment method or update details for a current payment method.
Not properly. We tried the website. We tried phoning them up. Stories came in from everywhere about people having the credit card problems. PrincessMeri spent two years asking Microsoft to stop billing her. People even made complaints to Watchdog and the Better Business Bureau sadly, with no direct response.
Lots of worldwide frustration over such a simple little thing. We are now happy to report that Microsoft have finally added an option to remove your credit card details from your Xbox account! They no longer blacklist your card and you can add it back later if you change your mind.
Comments below may not be reflective of the current version. This page was last updated on 12th July Going to the Payment method information page as instructed brings me to my Microsoft billing information. Do let me know in the comments if you manage to remove your card. Good luck! Update January Updated instructions and screenshots again for Xbox.
Also discovered that with the current version of Xbox Live, it appears that you can no longer remove all your credit cards even when your subscription has been moved to a 12 month pre-pay.
I had to attach a different credit card to my account before it would let me remove the old one. Very unimpressed, Microsoft.
Some even think this is a fake option on the site to placate us. You can actually remove your card details. As Gabe says in the comments, they may have an active subscription using their credit card that needs to be cancelled first. I switched to a pre-paid 12 month subscription a few months ago, so the theory seems to hold true.
If you get a customer service rep to explain this, let us know. Debbie owns and runs The Average Gamer. She started her gaming addiction during the mid-eighties on a lovely green Amstrad CPC A few years of Discworld MUD addiction followed. Eventually she found first-person shooters, Japanese RPGs and survival games and is now a fully-rounded gamer. You can find her on Twitter as Weefz. Support Us! By Debbie Timmins Weefz.
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